Frequently Asked Questions

Quick answers about orders and delivery.

How do I place an order?

Add products to your cart, proceed to checkout, and submit your delivery information.

How is my order confirmed?

We contact you by phone or WhatsApp to confirm details before shipping.

Can I return a product if it doesn't match my order?

Yes. You can inspect the product at delivery before accepting it. If it doesn't match your order, return it directly to the delivery person on the spot.

How long does delivery take?

Delivery timing depends on your city and courier availability. We share an estimate during confirmation.